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How tk77 Handles Your Personal Information

This privacy policy explains exactly what data tk77 collects when you create an account, make deposits through bKash, Nagad or Rocket, and use our platform — and how we protect it.

Account data protectionbKash, Nagad, Rocket transaction privacyYour right to access your dataClear retention periodsDirect contact for data requests
tk77 How tk77 Handles Your Personal Information
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply encryption to stored account and payment data, including the wallet numbers tied to your bKash, Nagad and Rocket transactions. Session tokens expire automatically after inactivity, reducing exposure on shared mobile devices. You control your data — read on to see how.

Encrypted Storage

Your account details and linked wallet numbers are stored using encryption. We do not keep payment credentials in plain text at any stage of the deposit or withdrawal process.

Cookie Control

Session cookies keep you logged in between pages on mobile. You can clear them via your browser settings, though doing so will end your current session and require you to log in again.

Data Retention

We retain your account data for as long as your account remains active and for the period required after closure under applicable rules in your eligible region. You can request a summary of what we hold at any time.

Your Rights

You can request access to your data, ask for corrections, or request deletion through live chat or email support. We verify your identity before acting on any data request to protect your account.

DATA REQUEST CONTACT

Reach Us About Your Privacy

If you want to access, correct or remove your personal data, our support team handles these requests directly. You can reach us through live chat, email or the in-app help section. We aim to respond to data-related requests within a reasonable timeframe after verifying your identity.

Live Chat Start a chat from your account dashboard. Confirm your registered mobile number and we will pull up your data profile for review or amendment requests.
Email Support Send your data access or deletion request to our support address. Include the mobile number linked to your bKash, Nagad or Rocket account for faster identity verification.
In-App Help Open the Help section inside your tk77 account, choose the Privacy topic, and submit your request through the form. Responses are sent to your registered contact.

Common Questions About Your Privacy at tk77

These are the questions we hear most often about how tk77 handles personal data, wallet information and account security. If your question is not here, contact support directly.

We collect your name, contact details, registered mobile number and the wallet details you use — bKash, Nagad or Rocket — to process deposits and withdrawals and verify your account identity.

Your wallet number is shared only with the payment processor needed to complete your transaction. It is never sold or passed to advertisers. Sharing happens only to process your payment or where local law requires it.

We retain account records for the period required under the rules that apply to your eligible region. After that period, data is deleted or anonymised. You can ask us what we hold at any time.

Yes. Contact us via live chat or email, confirm the mobile number on your account, and we will prepare a summary of your data. We verify your identity before releasing any information.

Send a deletion request through live chat, email or the in-app Help section. We will process it after identity verification. Some data may be retained where applicable law in your region requires it.

We use session cookies to keep your account active as you move through the platform on mobile. You can disable cookies in your browser, but some account functions require session cookies to work correctly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.